NY’S PROBLEM:
Companies like Hertz are using AI to scan rental cars for tiny damage — then hitting customers with surprise fees.
These charges are often hard to verify and even harder to fight. As travel picks up, more New Yorkers risk being quietly overcharged by algorithms designed to squeeze extra dollars.
This is a new kind of consumer tax: hidden, automated, and unaccountable.
JACK’S SOLUTION:
Jack would crack down on abusive AI pricing practices by:
- Forcing a federal investigation into Hertz and similar companies
- Determining whether these practices constitute unfair or deceptive acts under federal law
- Requiring transparency in how fees are determined
- Creating a clear, fair way for consumers to dispute charges.
THE RESULT:
REAL consumer protection with tech working for you, not against you
